CCXC.io is committed to protecting your privacy and fully respects your desire to understand how your information will be handled and used. CCXC.io will ensure that all relevant legislations are complied with when handling any of your personal information. By accessing and using our Services, you confirm acceptance to the terms of this Privacy Policy. In case you do not agree or cat accept any of below-mentioned statements of Privacy Policy, we request you to disconnect immediately from our website and stop using it or our Services.
This Privacy Policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be used and stored by us. Please read it carefully to understand our practices regarding your personal information and how we will treat it.
References in this Privacy Policy to CCXC.io”, “The Service provider”, “platform” “we”, “us” and “our” refer to our CCXC.io platform.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?
We collect and use information about you to ensure that we can continue to provide you the best service. Accordingly we may collect the following information about you:
Information that you provide by filling in enquiry forms on our website www.CCXC.io. Such information provided at the time of registering to use our website or requesting further Services including, for example, name, home and email address, telephone number, demographic information such as age and/or other information that may identify you as an individual. We may also ask you for information when you make an enquiry or when you report a problem with our website. You can always send your e-mail to us via our CCXC.io website [email protected] with query to explain the needs of your personal data collection.
If you contact us, we may keep a record of that correspondence.
Details of your visits to our website including, but not limited to, traffic information, location information, weblogs and other communication information, geo location, personal IP address, device type whether this is required for our own billing purposes or otherwise and the resources that you access.
When you make a transaction with us, we will collect necessary information about to ensure we can fulfil your transaction, along with such other information as you may knowingly and voluntarily provide. We may also need to ask for additional information from you, e.g. to prevent fraudulent transactions or to comply with anti-money laundering obligations.
Your privacy is important to us. We maintain physical, electronic and procedural safeguards to protect your personal information.
HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH
We may use your personal information that you provide to our website, for example, to respond to your requests and to provide you with our service offerings. The main request is to share your personal data for setting up and verifying your account on our website. All transactions which will be held by your Account using your Wallet will be recorded as well.
Reasons to share your personal information with third parties:
- Frauds prevention and other illegal activities;
- Our service providers (security, payment processing, cloud storage, customer support, marketing, internet IPS and IT);
- Court order or similar to these legal procedures.
- Marketing partners.
We may also use your personal information to maintain our internal record keeping and/or share it with our group companies for internal and external marketing or other purposes i.e. SMS (text message), direct and email marketing. In addition, we may send you notices (for example, in the form of e-mails, mailings, SMS text) and the marketing communications you subscribe to will only be sent by CCXC.io and our marketing partners.
CCXC.io maintains the right to analyze public blockchain data for AML and security, that our Users do not have any connection with illegal or prohibited activity, which is prescribed in our Terms and Conditions. Also, it may be needed for development purposes, i.e. transaction trends.
We reserve the right to disclose your personal information to third parties in the following circumstances, namely:
We may employ other companies and individuals to perform functions on our behalf. Examples sending postal mail, analyzing data and providing marketing assistance. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection legislation.
If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect our rights, property, or safety, or those of our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
We may also disclose such information to government authorities, and to other third parties when compelled to do so by government authorities or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We have to inform you, that we have an obligation to comply with the law regulations: to verify and identify our clients (users), to keep monitoring client’s actions and arrange risk assessment in relation to AML/CFT financing of terrorism. In case the personal data/ information which you provided proves to be spurious or if you preclude to its processing we won’t be able to register you on our platform or continue to provide our services.
We also may disclose user information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of our website, or anyone else that could be harmed by such activities. Additionally, we cooperate with law enforcement inquiries and other third parties to enforce laws, intellectual property rights and other rights.
We may disclose your personal information to any member of our group, which our ultimate holding company and its subsidiaries. CCXC.io complies with GDRP and therefore does share information of users domiciled within the European Economic Area (EEA). CCXC acts strictly in accordance with the requirements of data protection legislation.
Our servers automatically collect information about your server and internet address when you visit us. This information, known as an Internet Protocol address, or IP Address, is a number that’s automatically assigned to your computer by your internet service provider whenever you’re on the internet. When you request pages from our website, our servers may log your IP Address and sometimes your domain name. Our server may also record the referring page that linked you to us (e.g., another website or a search engine); the pages you visit on our website; the website you visit after our website; the ads you see and/or click on; other information about the type of web browser, computer, platform, related software and settings you are using; any search terms you have entered on our website or a referral site; and other web usage activity and information logged by our web servers. We use this information for internal system administration, to help diagnose problems with our server, and to administer our website. Such information may also be used to gather broad demographic information, such as country of origin and internet service provider. Any or all activities with regards to our website usage information may be performed on our behalf by our service providers.
MARKETING
We reserve the right to sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by CCXC.io and our Partners. We track your marketing interests and preferences thus we may inform you about our new Services or Services of our Partners. CCXC observes and acts within the bounds of and in accordance with applicable law.
We will offer you the opportunity to unsubscribe from any service or update to which you have subscribed, if you choose to do so by contacting CCXC.io by email at [email protected]
ACCESS TO INFORMATION
Should you wish to know more about what information we hold about you including making changes to, or requesting the deletion of, information that we hold about you, you are entitled by law to make a Data Subject Request. You can make such a request by emailing us at [email protected] (quoting “Data Subject Request”). Please note that we may need to exclude certain information as part of your request, e.g. in order to protect the privacy of other individuals or if we are permitted to exclude the information for legal or other reasons.
SECURITY OF PERSONAL INFORMATION
CCXC maintains processes and procedures which allow CCXC to keep your personal data safe. Providing proper protection, we do adhere to non–disclosure of personal information/ data to unauthorized third parties or persons; secure our databases and devices which we use to storage the personal information/ data from our Users, these actions include: protection from damage, destruction and loss.
WHAT ABOUT COOKIES?
CCXC maintains an ‘opt-in’ Cookie Policy for information which describes what cookies are and how we use them to keep track of how often you visit our website and analyze your preferences, keeping a track of anonymous statistics, helping to solve technical issues which Users may face by using the website. This information is available to CCXC and to our marketing partners. You have an option to ‘opt-out’ of the Cookie Policy by disabling this setting i.e. the use of cookies in your Internet browser.
CHANGES TO OUR PRIVACY POLICY
Any changes made to CCXC.io’s Privacy Policy will be posted on this page and effective upon posting. You are encouraged to check this website periodically to learn more about the information that we collect, use and share. This Privacy Policy is incorporated into, and forms part of, the Terms and Conditions of our website, which governs your use of our website.