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Terms

 and Conditions 
Trade

  • I. Definitions of Terms
  1. The Service provider: Platform CCXC.io
  2. Service: Provision of electronic platform by the the Service provider to the User/Consumer for transactions and other related actions
  3. The User: The User is a natural person who is using current Website
  4. Cryptocurrency: Any form of currency that exists digitally or virtually and uses cryptography to secure transactions in accordance with list which is mentioned on the Website
  5. Regulations: Principals, rights and obligations of the User and the Service provider
  6. Transaction: Cryptocurrency operations which exchange these coins for other currencies, including traditional FIAT currencies such as or ; withdrawal operations; sales
  7. Website: Webpage under domain of CCXC.io
  8. Wallet: Secure digital wallet for cryptocurrency which is used to store, receive and send out digital currencies like Bitcoin
  9. Account: Account created on the website for a the User
  10. Login: Details to log in Account
  11. Contract: Agreement between the Service provider and the User
  12. AML/CFT: Regulations in relation to Anti-Money Laundering / Combating the Financing of Terrorism set of government laws, regulations, and other practices that are intended to restrict access to funding and financial services for those whom the government designates as terrorists
  13. Fiat: Traditional currencies such as or

 

  • II. The main information
  1. Services are provided by the Service provider, the terms “io”, “The Service provider”, “platform”, “we”, “us” and “our” refer to our CCXC.io platform.
  2. WEBSITE USE: Only individuals – the User (and not legal entities) who (a) have reached the age of majority (21 in most countries), (b) have legal capacity to enter into Contract by using the website. By using the website, you represent and warrant that you satisfy these criteria. Any orders placed in violation of this provision shall be null and void.
  3. The User may not use our site, services or products for any illegal or unauthorized purpose. Nor may the User, in the use of the website, services or products, violate any laws in his own jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of the User’s services and access to the site.
  4. Tax matters are on your discretion: The Service provider is not responsible if and how the transaction is taxed.
  5. The User agrees and confirms that transactions are executed on the website with other the Users of the website (or with the Service provider acting as a User) except where the description of the service offered on the website explicitly states otherwise (for example as with OTC transactions).
  6. Subject to the User’s strict compliance with all Terms, CCXC.io provides to the User a revocable, limited, non-exclusive, royalty-free, non-sublicensable, non-transferrable license to use the website. The User acknowledges and agrees that he won’t acquire any ownership rights in any material protected by intellectual property laws.
  7. The User acknowledges dealing with cryptocurrencies at his own risks: the investment strategy, need of advisory services from external consultant or advisor. All the transactions are performing upon the User’s order.
  8. All financial risks in relation to buying/selling of cryptocurrencies are on the User.
  9. The User agrees to provide current, complete, and accurate information for all transactions made on website. The User agrees to promptly update his account and other information, including his e-mail address and credit and any other payment card numbers and expiration dates, so that we can complete the User’s transactions and contact directly as needed.

 

  • III. Range of Services
  1. The User has an access to the platform provided by the Service provider for operations with cryptocurrencies and FIAT currencies subject to the currency availability of your domicile country.
  2. Internet is needed for diligent use of the website (preferable browsers are Mozilla and Google Chrome).
  3. Exclusively for the User above 21 (twenty-one) years old.
  4. Fees will be imposed for every transaction/operation. The User will be notified for each fee commission before action/ transaction.
  5. The full range of fees will be available at time of transaction and displayed prior to your acceptance of a transaction.
  6. The User acknowledges that each purchase or sale of cryptocurrency is subject to a fee (point 4.) The applicable fee will be shown to the User on the website prior to each transaction and is stated in each receipt we issue. The fee may be adjusted at any time.
  7. Exchange rates are imposed for each transaction.

 

  • IV. Provision of services: terms and conditions
  1. The User confirms his understanding that the Service provider doesn’t provide any guarantees for profitable outcome by using the website.
  2. The User agrees not to use or attempt to use the website or any services provided by CCXC.io in any unlawful manner or a manner harmful to CCXC.io. The User further agrees not to commit any harmful or unlawful act or attempt to commit any harmful or unlawful act on or through the website or through use of any software or hardware. This includes, but is not limited to, agreeing not to use the site or its content: (a) to solicit others to perform or participate in any unlawful acts; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the site or of any related website, other websites, or the Internet; (g) to collect or track the personal information of others; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the site or any related website, other websites, or the Internet. We reserve the right to terminate your use of the site or for violating any of these Terms.
  3. The User acknowledges and agrees that Account will be set up for his private usage and not on behalf of any third party.
  4. The User agrees to provide all the personal details/data for AML/CFT compliance and regulations.
  5. Loading of money: The User can transfer his FIAT money to his Account using bank transfer and they will be reflected in Account once we will receive them.
  6. The User understands that cryptocurrencies or FIAT currencies are placed in electronic money platform.
  7. The User should follow instructions on the website while purchasing cryptocurrencies.
  8. io may also refuse to process or cancel any cryptocurrency transaction as required by law, regulation or other authority if there is suspicion of money laundering, terrorist financing, fraud, or any other financial crime.
  9. io may terminate Account in case it suspects the User in any unlawful manner or a manner harmful to CCXC.io, including suspicious activity related to AML/CFT regulations.
  10. The Service provider has a right to perform periodical verification of the User’s data.
  11. There is an obligation for the User to notify the Service provider about changes in relation to his personal details/ data within 5 (five) days.
  12. Requirements for the Users: to pass personal details/ data verification process; create an Account; to comply with AML/CFT regulations.
  13. The User cannot claim to return for cryptocurrencies or FIAT currencies once transactions (purchase, exchange) have been performed.
  14. The User acknowledges that CCXC.io is electronic platform and in case of need to update the software or repair any technical issue the Service provider will have to suspend activity of the website.
  15. The User may rise a complaint in relation to inappropriate work of website or its particular element. This report shall be done via e-mail specified on the website. The team has to act on it immediately but in critical situations it may take up to 14 (fourteen) days.

 

  • V. Transactions limits, suspension and termination of Account
  1. The User acknowledges that CCXC.io provides limit on the volume for transactions in FIAT currencies, including cryptocurrencies. The period and volume are specified dependent on the users domicile country and regulations.
  2. Enhanced Due Diligence may be applicable for the User if there is a demand to raise the volume for transactions.
  3. The Account may be suspended or terminated (deactivated) without reason and prior (2 months) notification will be given to you in accordance with policy based on confidential criteria which is necessary for our risk management team. The Service provider is under no obligation to disclose such procedures to the User.

 

  • VI. Withdrawals of cash and cryptocurrencies
  1. Account is under management of the User, he has a right to withdraw FIAT currencies or any other currency, including cryptocurrencies which are allocated on his Account. The time frames for such operations are on the User’s bank account and the Service provider has no obligation to mention it.
  2. All transactions with withdrawals of FIAT currency, and including cryptocurrencies will be held once the User has provided the required information/ personal data by The Service provider. Any doubtful cases will be subjected to AML / CTF verifications.
  3. The Service provider may face with technical or business issue i.e. for example the Service provider doesn’t have an account which will keep specific FIAT currency, the sum in its equivalent shall be paid in cryptocurrency – “Bitcoin” to the account addressed by the User. The basis for rate calculation will be by transaction day, indicated by the User and price officially published on the same day on the following website: blockchain.com .

 

  • VII. Delisting of cryptocurrencies
  1. Decision of any cryptocurrency delisting is on the Service provider discretion. The reasons are not supposed to be disclosed for the User.
  2. The User shall be notified about plan of any cryptocurrency delisting by the Service provider at least 14 (fourteen) days in advance. The notification shall be sent via e-mail to the User’s electronic mail and by information, which shall be published on the website of CCXC.io.
  3. In case of extraordinary situations, the above-mentioned terms 14 (fourteen) days may be shortened. The only one reason is circumstances beyond the Service provider’s control.
  4. The User has to withdraw the announced delisted cryptocurrency within 1 (one) month since the day of notification.
  5. In case of liquidation of the Cryptocurrency’s blockchain the cryptocurrency, which cannot be withdrawn by the User due to technical issues, shall be deleted. The User acknowledges that no claims can be raised against the Service provider in such case.
  6. There is no the Service provider’s liability for the User’s losses and financial damages due to case of cryptocurrency delisting.

 

  • VIII. Termination of Contract with the Service provider
  1. The User registers and maintains his Account in CCXC.io platform voluntarily. The User has a right to request termination of Contract. The period for prior notification which should be send to the Service provider – 30 (thirty) days. By this day the User ought to withdraw all the funds (cryptocurrencies and FIAT) from its personal Account. Withdrawal after provision of notification has no charges. No deposits are allowed after issuance of such notification.
  2. The Service provider has a right to terminate the Contract with the User with 30 (thirty) days prior notification which should be send to the User’s email. During above-mentioned time the User is obligated to withdraw all the funds (cryptocurrencies and FIAT currencies) from his personal Account. Withdrawal after provision of such notification has no charges. No deposits are allowed after issuance of such notification.
  3. After termination of Contract CCXC.io reserves the right to maintain and use all personal data/information about the User data, for internal or external partners services and marketing which must be kept by io as the Service provider in accordance with regulative provisions.

 

  • IX. Limitation of liability
  1. Any disputes between the User and the Service provider should be considered by local courts over registered office of the Service provider.
  2. The User acknowledges in case there is a dispute between several the Users of CCXC.io platform, neither we nor our employees and representatives will be liable for any claims, demands and damages (actual and consequential, direct or indirect) or in any way connected with such disputes.
  3. The Service provider’s liability to the User for any kind of claim for damages or expenses that may occur due to breach by the Service provider is limited to the maximum amount of the cryptocurrencies or FIAT currencies like, or any other on the deposit on the User’s Account at the moment of the relevant breach by the Service provider.
  4. The User acknowledges in case of any loss of profits or loss of expected revenue or gains, any damage of reputation or business, neither we nor our employees and representatives will be liable for.
  5. The User understands that CCXC.io platform may have technical errors and we do not make any promises that access to the website will be uninterrupted.
  6. Provision of all the information and material on website is for informational purposes only and the Service provider has a right to change it without any notification.

 

  • X. Privacy policy

The rules and principals of personal data procession are allocated on website in Privacy Policy section.